Privacy Policy

Last updated: 21 October 2026

CHICKZEN FRESH respects your privacy and is committed to protecting the personal information you share when using our website.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect:

  • Name and contact details, including phone number and email address.

  • Delivery address and location details required to fulfil your order.

  • Order history, purchased products, quantities, and transaction details.

  • Information you voluntarily provide through contact forms or customer support.

Payment information may be processed by third-party payment providers. We do not intend to store complete card details on our website.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders.

  • Contact you regarding order confirmation, delivery, or changes to your order.

  • Respond to questions, complaints, and support requests.

  • Maintain order records and prevent fraudulent transactions.

  • Improve our website, products, and customer experience.

  • Meet applicable legal and regulatory obligations.

3. Sharing of Information

We may share necessary information with delivery partners, payment service providers, website hosting providers, and other service providers who help us operate our business. We may also disclose information when required by applicable law.

We do not sell customers’ personal information as a business practice.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, maintain shopping cart sessions, improve performance, and understand website usage. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

5. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, or disclosure. Information is retained only for as long as reasonably necessary for the purposes described in this policy or as required by law.

No method of online transmission or storage can be guaranteed to be completely secure.

6. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain records may need to be retained to fulfil legal, tax, accounting, or other legitimate obligations.

You may also contact us regarding concerns about how your information is used.

7. Third-Party Services

Our website may contain links to third-party websites or use external services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.

8. Children’s Privacy

Our website is intended for customers making purchases for their households or businesses. We do not knowingly seek to collect personal information directly from children without appropriate authorisation.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any revised version will be published on this page with an updated revision date.

10. Contact Us

For privacy-related questions or requests, contact:

CHICKZEN FRESH
Address: Irumbuliyur, Tambaram, Chennai, Tamil Nadu, India
Phone: +91 79040 46766
Email: kathirskpvr@gmail.com

Please verify these contact details before publishing.