Last updated: 21 October 2026
At CHICKZEN FRESH, we aim to deliver fresh poultry products and eggs safely and efficiently. This policy explains how orders are delivered.
We deliver to selected locations based on our service coverage and operational availability. Please enter your address or check the available delivery options at checkout to determine whether your location is serviceable.
An order may not be deliverable if the address is outside our service area.
Estimated delivery times or available delivery slots will be communicated on the website, at checkout, or through order confirmation, where available.
Delivery estimates are not guaranteed unless expressly confirmed. Traffic, weather, high order volumes, product availability, and other unforeseen circumstances may affect delivery.
Before publishing: Add your actual delivery hours, service areas, and delivery time commitments.
Any applicable delivery charges or minimum-order requirements will be displayed during checkout before payment or order confirmation.
Customers are responsible for providing a correct delivery address and an active contact number.
If the delivery partner cannot reach the customer or access the delivery location, the delivery may be delayed or require rescheduling. Any additional charges or redelivery arrangements will be communicated to the customer where applicable.
We take reasonable care in preparing and packaging products for delivery. Fresh poultry products require appropriate handling and storage after receipt.
Customers should refrigerate or otherwise store products according to the instructions provided and avoid leaving perishable items at room temperature for extended periods.
Please check your order as soon as it arrives. If you receive an incorrect, damaged, missing, or apparently spoiled product, contact us promptly with your order number and a description of the issue. Photographs may help us assess the concern.
Please do not consume products you believe may be unsafe.
If your order is delayed or cannot be delivered, please contact our support team. We will review the circumstances and communicate the available options, which may include a revised delivery arrangement, cancellation, or refund where applicable.
For delivery-related questions, contact:
CHICKZEN FRESH
Address: Irumbuliyur, Tambaram, Chennai, Tamil Nadu, India
Phone: +91 79040 46766
Email: kathirskpvr@gmail.com
Please verify these contact details and add your confirmed delivery timings before publishing.